Vision™ is a cloud-based software platform created to seamlessly enhance the normal routine of field service technicians. Through our software solution, techs can easily gather and share vital information with the customer and their team.

Our cloud-based platform uses machine learning to simplify the identification and sharing of photos and videos captured in the field. Techs can access the input they need to get things done right the first time, build trust and transparency with customers, and clearly document their work. Vision™ can super-charge your existing Field Service Management Software or accelerate your business as a stand-alone solution.

XOi Vision is a cloud-based field service management software designed to streamline operations, optimize resource utilization, and enhance customer satisfaction. It provides a comprehensive suite of features that empowers businesses to manage their field workforce effectively, from scheduling and dispatching to tracking and reporting.

Core Features:

* Scheduling and Dispatching: XOi Vision enables businesses to create and manage schedules for their field technicians, optimizing technician availability and ensuring timely service delivery. It provides real-time visibility into technician locations and availability, allowing dispatchers to assign jobs efficiently and reduce response times.

* Job Management: The software provides a centralized platform for managing job details, including customer information, work orders, and service history. Technicians can access job details on their mobile devices, update status, and attach notes or photos. This ensures accurate and up-to-date job information for both technicians and back-office staff.

* Asset Tracking: XOi Vision allows businesses to track the location and status of their assets, including vehicles, tools, and equipment. This helps in optimizing asset utilization, preventing theft, and ensuring proper maintenance. Technicians can use the mobile app to scan assets and record their condition, providing real-time updates on asset health.

* Mobile Workforce Management: The XOi Vision mobile app provides technicians with access to essential job information, navigation, and communication tools. Technicians can view schedules, receive job updates, and complete work orders on the go. The app also enables technicians to communicate with dispatchers and customers, ensuring seamless collaboration and prompt issue resolution.

* Customer Relationship Management (CRM): XOi Vision integrates with popular CRM systems, allowing businesses to manage customer interactions and track service history. This provides a holistic view of customer relationships, enabling businesses to identify opportunities for upselling, cross-selling, and improving customer satisfaction.

Benefits:

* Improved Technician Productivity: XOi Vision automates scheduling and dispatching, reduces paperwork, and provides technicians with real-time access to job information. This frees up technicians' time, allowing them to focus on delivering quality service.

* Enhanced Customer Satisfaction: The software ensures timely and efficient service delivery, reducing customer wait times and improving overall satisfaction. The ability to track technician progress and communicate with them directly enhances the customer experience.

* Optimized Resource Utilization: XOi Vision provides real-time visibility into technician availability and asset location. This enables businesses to allocate resources optimally, reduce travel time, and minimize downtime.

* Increased Revenue: By improving technician productivity, enhancing customer satisfaction, and optimizing resource utilization, XOi Vision helps businesses increase revenue and improve profitability.

* Data-Driven Decision Making: The software provides comprehensive reporting and analytics, allowing businesses to track key metrics such as technician utilization, customer satisfaction, and asset health. This data-driven insights help in identifying areas for improvement and making informed decisions.