DiDi is a ride-hailing app that makes travel in China quick and easy. With DiDi you can catch/get a ride with a tap of your finger within minutes. Our full English interface, 24/7 in-app English customer service, and presence in over 400 cities across China makes us the most reliable and convenient service to get you where you need to be!

Our main features:
•Supports international credit/debit cards

•24/7 English customer service

•Supports both local and international mobile numbers

•Bilingual address recognition

•Auto-translated English messaging with drivers

•In-App Safety Center: Share ride status or Call for police assistance in event of an emergency


Simple steps to use DiDi:
1.Open the app and select your preferred service
2.Confirm your pick-up location and set your destination
3.Request and watch your driver arrive in minutes
4.Pay directly through the in-app payment feature or in cash (Taxi only)

In Chinese mainland, DiDi provides the following services in English:
DiDi Express – Enjoy a convenient and affordable ride.

DiDi Taxi – Call a cab easily.

DiDi Premier – Ride in a premium vehicle with professional service. Reserve airport pick-up and drop-off services whenever needed.

DiDi Luxe – Travel around town enjoying luxurious service in our most premium vehicles (Available in selected cities in Chinese mainland)

Overview

DiDi is a leading ride-hailing and mobility platform in Greater China, including mainland China, Hong Kong, and Taiwan. It offers a wide range of services, including ride-hailing, taxi-hailing, carpooling, bike-sharing, and food delivery. DiDi operates in over 400 cities across Greater China and has a user base of over 550 million.

History

DiDi was founded in 2012 as a taxi-hailing app. It quickly expanded into ride-hailing and other mobility services. In 2015, DiDi merged with its main competitor, Kuaidi Dache, to create the largest ride-hailing company in China. DiDi has since continued to expand its services and geographic reach.

Services

DiDi offers a wide range of mobility services, including:

* Ride-hailing: DiDi offers ride-hailing services through its app. Users can book a ride with a variety of vehicle options, including sedans, SUVs, and luxury cars.

* Taxi-hailing: DiDi also offers taxi-hailing services. Users can book a taxi through the DiDi app or by calling a designated phone number.

* Carpooling: DiDi offers carpooling services through its Hitch platform. Users can share rides with other people who are traveling in the same direction.

* Bike-sharing: DiDi offers bike-sharing services through its Qingju platform. Users can rent a bike from a designated docking station and return it to any other docking station.

* Food delivery: DiDi offers food delivery services through its Waimai platform. Users can order food from a variety of restaurants and have it delivered to their doorstep.

Technology

DiDi uses a variety of technologies to power its services, including:

* Artificial intelligence: DiDi uses AI to improve its ride-matching algorithms, optimize pricing, and detect fraud.

* Big data: DiDi collects and analyzes large amounts of data from its users to improve its services and develop new products.

* Cloud computing: DiDi uses cloud computing to scale its services and provide a reliable and efficient user experience.

Competition

DiDi faces competition from a number of other ride-hailing and mobility companies in Greater China, including:

* Meituan: Meituan is a Chinese tech company that offers a wide range of services, including food delivery, ride-hailing, and bike-sharing.

* Caocao Mobility: Caocao Mobility is a ride-hailing company that is backed by Geely Automobile Holdings.

* T3 Mobility: T3 Mobility is a ride-hailing company that is backed by Tencent Holdings.

Financial Performance

DiDi is a privately held company and does not disclose its financial performance. However, it is estimated that DiDi generated revenue of over $20 billion in 2021.

Challenges

DiDi has faced a number of challenges in recent years, including:

* Regulatory scrutiny: DiDi has been investigated by Chinese regulators for a number of alleged violations, including antitrust violations and data security breaches.

* Competition: DiDi faces intense competition from other ride-hailing and mobility companies in Greater China.

* Safety concerns: DiDi has been criticized for its handling of safety issues, including sexual assault and murder.

Outlook

Despite the challenges it faces, DiDi remains the leading ride-hailing and mobility platform in Greater China. The company is well-positioned to continue to grow its business in the coming years. DiDi is also exploring new opportunities in other markets, such as Southeast Asia and Latin America.