Tidio live chat app lets you connect with your customers instantly. Easy to use live chat and chatbots for customer satisfaction, increasing sales, generating leads and much more!

Features:

• Talk to your customers wherever you are

• Quick Responses - send them during a conversation in a single click, so you can spend more time answering complex enquiries

• Chatbots - generate leads while you’re offline using chatbots

• Live Visitor List - list of all visitors browsing your website

• Visitors Details - access details such as visitor IP, city, country, device type and browser

• Push Notifications - get notifications about new messages, even when the app is closed

Tidio is a comprehensive live chat and chatbot platform that empowers businesses to connect with their customers effectively and efficiently. It offers a suite of features designed to enhance customer engagement, streamline communication, and boost sales.

Live Chat

Tidio's live chat feature enables businesses to engage with website visitors in real-time, providing instant support and answering queries. It features customizable chat widgets, proactive chat invitations, and the ability to assign chats to specific team members.

Chatbot

The Tidio chatbot acts as a virtual assistant, engaging with customers automatically and answering frequently asked questions. It can be configured with pre-defined responses, trigger keywords, and AI-powered natural language processing to provide personalized and efficient support.

Shared Inbox

Tidio's shared inbox consolidates all customer conversations from various channels, including live chat, email, and social media, into a single platform. This allows teams to collaborate seamlessly and respond to customer inquiries promptly.

CRM Integration

Tidio integrates with popular CRM systems, such as Salesforce, HubSpot, and Pipedrive, enabling businesses to sync customer data and track interactions. This integration provides a comprehensive view of customer profiles and allows for personalized communication.

Analytics and Reporting

Tidio provides robust analytics and reporting capabilities, giving businesses insights into their customer engagement performance. It tracks metrics such as chat volume, response times, and conversion rates, allowing for data-driven optimization of communication strategies.

Key Features

* Customizable chat widgets

* Proactive chat invitations

* AI-powered chatbot

* Shared inbox

* CRM integration

* Analytics and reporting

* Multi-channel communication

* Team collaboration tools

Benefits

* Increased customer satisfaction and engagement

* Improved website conversions

* Reduced response times

* Streamlined communication

* Enhanced team productivity

* Data-driven insights for optimization

Industries Served

Tidio is a versatile platform that serves a wide range of industries, including:

* E-commerce

* Healthcare

* Education

* Technology

* Finance

* Travel and hospitality

* Non-profit organizations

Pricing

Tidio offers a range of pricing plans to suit different business needs, including a free plan for basic features and paid plans with additional features and support options.