VoIP, HD Video and sophisticated UC capabilities combined into a single client.

IMPORTANT NOTICE: OpenScape Mobile Pro is not a standalone client but part of a Unified Communications solution. In order to function correctly all mandatory solution components must be installed and in operational state. Be advised by your administrator before installing or upgrading the application. The solution requires an OpenScape UC applications server, an SBC server, a HAproxy, a mobile Façade server and a suitable PBX (OpenScape Voice or OpenScape 4000). Version compatibility matrix can be found in the product release notes.

Today’s reality - A mobile, global, distributed and virtual workforce.

But you still need fast access to people, from wherever you are, at the lowest possible cost.

OpenScape Mobile Pro enhances your communications experience with rich Voice over IP (VoIP) and Video capabilities from your Android device.

Plus it allows you to seamlessly move calls between desk phone, Wi-Fi and cellular.

OpenScape Mobile Pro reduces cellular charges through lower air-time minutes and roaming charges by making and receiving calls over Wi-Fi from your home, a Wi-Fi hotspot or on the corporate Wi-Fi.

With a simple finger gesture, OpenScape Mobile Pro call swipe lets you seamlessly move calls from your mobile device to a desktop device, and vice-versa, and from cellular network or the Wi-Fi.

What you can do

OpenScape Mobile Pro works in three modes (depending on the license you purchased):

UC-only mode:

Gives you access to OpenScape Unified Communications features (also see OpenScape UC)

● Set your user presence status and preferred device or device list

● Be reached on a single published phone number

● See your OpenScape contacts and their presence status

● Manage your OpenScape contacts and place calls to your contacts through your corporate network

● Initiate conferences and join a conference, plus see the conference status

● Chat with your colleagues

● Set time zone, location and status note

● View missed calls in the Journal

Voice/Video-only mode:

Gives you access to VoIP and Video, plus call transfer, call forwarding and call swipe.

Combined mode:

Gives you both UC and VoIP/Video functionality in a single mobile application.

OpenScape Mobile Pro requires the connectivity to either OpenScape UC, OpenScape Voice or OpenScape 4000.

For more information about OpenScape, please visit us at www.unify.com

What's New in the Latest Version 10.0.77

Last updated on Jun 22, 2024

- New Feature: Log On/Off Hunt Group for OSV platforms
- Performed various security updates
- Fixed an issue where on certain contacts, chat would be available on a user with Instant Messaging disabled

OpenScape Mobile Pro is a robust mobile application that empowers professionals to seamlessly connect, collaborate, and manage their communications from anywhere, at any time. Designed for use with OpenScape Voice, this application extends the functionality of desktop phones to mobile devices, providing a unified and convenient communication experience.

Key Features and Benefits:

* Unified Communications: OpenScape Mobile Pro integrates voice, video, messaging, presence, and conferencing into a single, intuitive interface. Users can seamlessly switch between different communication channels without interrupting ongoing conversations.

* Mobility and Flexibility: With OpenScape Mobile Pro, users can make and receive calls, send and receive messages, and participate in video conferences from their mobile devices. This flexibility allows for greater productivity and collaboration, regardless of location.

* Presence Management: The application provides real-time presence information, allowing users to see the availability of colleagues and teams. This feature facilitates efficient communication and collaboration by enabling users to connect with the right people at the right time.

* Advanced Call Handling: OpenScape Mobile Pro offers a comprehensive set of call handling features, including call forwarding, call transfer, call parking, and voicemail. These features provide users with greater control over their communications and allow them to manage calls efficiently.

* Integrated Directory: The application provides access to a centralized directory, allowing users to quickly search for and contact colleagues, clients, and other contacts. This feature simplifies communication and eliminates the need for multiple contact lists.

* Security and Privacy: OpenScape Mobile Pro adheres to strict security standards to protect user data and communications. The application supports secure authentication, encryption, and data privacy measures, ensuring that sensitive information remains confidential.

* Customization and Personalization: Users can customize the application to suit their individual preferences and workflows. They can set custom ringtones, configure quick dial options, and personalize their presence settings.

Applications and Use Cases:

OpenScape Mobile Pro is an ideal communication solution for businesses of all sizes and industries. It is particularly beneficial for professionals who require mobility, flexibility, and seamless collaboration. Some key use cases include:

* Remote Workers: OpenScape Mobile Pro enables remote workers to stay connected and productive from anywhere. They can access all their communication tools and collaborate with colleagues as if they were in the office.

* Field Service Teams: Field service technicians can use OpenScape Mobile Pro to communicate with customers, access customer information, and manage their schedules on the go.

* Sales and Marketing Teams: Sales and marketing professionals can use OpenScape Mobile Pro to connect with prospects, schedule appointments, and share presentations remotely.

* Customer Service Teams: Customer service representatives can use OpenScape Mobile Pro to provide support to customers from any location, ensuring timely and efficient resolution of inquiries.

Conclusion:

OpenScape Mobile Pro is a comprehensive and user-friendly mobile communication solution that empowers professionals to stay connected, collaborate, and manage their communications effectively. Its unified communications capabilities, mobility, advanced call handling features, and customizable interface make it an indispensable tool for businesses seeking to enhance productivity, improve collaboration, and provide exceptional customer service.