We strive to provide an effortless order fulfilment experience to our Partners. We developed a free, easy-to-use mobile app to help you automate your order fulfilment with Wayfair. Use it to scan and mark outbound orders as “ready for pickup” or “shipped” right from your phone. Once you’ve scanned your orders, the app automatically updates Partner Home with your most recent order information from the Warehouse Companion app. It’s that easy!

How Warehouse Companion Helps You Grow Your Business On Wayfair

✔️

Improve your advertised shipping speed on-site

Scan orders directly in the app to accurately reflect your actual lead times instead of relying on information from carrier scans. Your advertised shipping speed directly impacts your conversion rates.

✔️

Reduce late order alerts and discrepancies

Sometimes carrier scans are delayed – use the app to mark orders as “ready for pickup” or “shipped” right away. This helps reduce discrepancies between when you actually handed over the order, and when the carrier reported picking it up. Plus, this reduces your late order alerts and gives customers more insight into their order status.

✔️

Monitor warehouse performance

Use the app to create a report with a full list of all your scanned cartons and important information like PO numbers, tracking numbers, and time stamps.

How Does Warehouse Companion Work?

In order to use the app, you will need to be a registered Wayfair Partner. Simply use your Partner Home credentials. No additional registration is required!

About Wayfair LLC:

Wayfair believes everyone should live in a home they love. Through technology and innovation, Wayfair makes it possible for shoppers to quickly and easily find exactly what they want from a selection of more than 14 million items across home furnishings, décor, home improvement, housewares and more. Committed to delighting its customers every step of the way, Wayfair is reinventing the way people shop for their homes - from product discovery to final delivery.

Introduction

Warehouse Companion is a comprehensive warehouse management software solution designed to streamline operations and enhance efficiency. It provides a centralized platform for managing inventory, tracking shipments, and optimizing warehouse processes. This guide offers a detailed overview of Warehouse Companion's key features, benefits, and implementation considerations.

Key Features

* Inventory Management: Warehouse Companion enables real-time inventory tracking, allowing users to monitor stock levels, track item locations, and set reorder points. It supports various inventory types, including raw materials, finished goods, and work-in-progress.

* Shipment Management: The software streamlines shipment processing, from order entry to delivery tracking. It provides tools for managing shipping carriers, calculating freight costs, and generating shipping labels.

* Warehouse Operations: Warehouse Companion automates warehouse operations such as receiving, put-away, picking, and packing. It optimizes inventory allocation, reduces manual labor, and improves order fulfillment accuracy.

* Reporting and Analytics: The software generates comprehensive reports and analytics that provide insights into warehouse performance. Users can monitor inventory turnover, track shipment history, and identify areas for improvement.

* Integration: Warehouse Companion seamlessly integrates with other business systems, such as ERP, CRM, and accounting software. This integration ensures data accuracy and eliminates the need for manual data entry.

Benefits

* Increased Efficiency: Warehouse Companion automates tasks and optimizes processes, leading to significant efficiency gains.

* Improved Accuracy: Real-time inventory tracking and automated processes reduce errors and improve order fulfillment accuracy.

* Reduced Costs: The software helps optimize inventory levels, reduce storage costs, and streamline operations, resulting in cost savings.

* Enhanced Customer Service: Accurate and timely order fulfillment improves customer satisfaction and reduces the risk of backorders.

* Data-Driven Decision-Making: Reporting and analytics provide valuable insights into warehouse performance, enabling data-driven decision-making.

Implementation Considerations

* Warehouse Assessment: Conduct a thorough assessment of the warehouse to identify areas for improvement and determine the software's suitability.

* Data Preparation: Ensure that inventory and other relevant data is organized and accurate before implementation.

* Training: Provide comprehensive training to warehouse staff to ensure they fully understand and utilize the software's features.

* Customization: Configure the software to align with specific warehouse requirements and processes.

* Ongoing Support: Establish a support plan to address any issues or questions that may arise during and after implementation.

Conclusion

Warehouse Companion is a powerful warehouse management solution that empowers businesses to streamline operations, enhance efficiency, and improve customer service. Its comprehensive features, proven benefits, and ease of implementation make it an ideal choice for organizations seeking to optimize their warehouse operations.