North Georgia EMC

The North Georgia EMC Mobile App is designed to give you fast, secure account access so you can easily manage your account details, view your bill and your account balance, make payments and find payment locations, schedule alerts and reminders, receive push notifications, and more. Nearly everything you can do from our web portal can now be handled instantly whether you’re at home, at work, or on the go.

What's New in the Latest Version 1.638.0039

Last updated on Jul 3, 2024

Bug Fixes

Overview

My NGEMC Account is an online portal that provides Natural Gas Electricity of Massachusetts (NGEMC) customers with secure and convenient access to their account information and services. Through this platform, customers can manage their energy usage, pay bills, and communicate with NGEMC representatives.

Account Features

* View and Download Bills: Customers can access their current and past bills in digital format, allowing for easy retrieval and storage.

* Make Payments: Payments can be made online through various methods, including credit/debit card, electronic check, and bank account transfer.

* Set Up Autopay: To streamline bill payments, customers can set up automatic deductions from their designated bank account on the due date.

* Track Energy Usage: My NGEMC Account provides detailed usage data, enabling customers to monitor their energy consumption and identify areas for potential savings.

* Manage Account Preferences: Customers can update their contact information, paperless billing options, and other account settings.

Communication and Support

* Contact NGEMC: Customers can communicate with NGEMC representatives through secure messaging, email, or phone directly from the My NGEMC Account portal.

* Report Outages: In the event of a power outage, customers can quickly report it through the portal, providing NGEMC with real-time information for prompt response.

* Request Service: Customers can schedule appointments for meter readings, repairs, and other services through the My NGEMC Account interface.

Additional Features

* Energy Efficiency Tips: My NGEMC Account offers resources and tips to help customers reduce their energy consumption and save money on their bills.

* Community Outreach Programs: Information on NGEMC's community outreach programs, such as energy assistance and weatherization initiatives, is available through the portal.

* Smart Home Integration: Customers can link their smart home devices to My NGEMC Account to monitor energy usage and control devices remotely.

Benefits of Using My NGEMC Account

* Convenience: 24/7 access to account information and services from any device with internet connectivity.

* Control: Customers have greater control over their energy usage and billing.

* Efficiency: Streamlined bill payments, automatic notifications, and quick communication channels enhance efficiency.

* Transparency: Detailed usage data and billing history provide customers with a clear understanding of their energy consumption.

* Support: Direct access to NGEMC representatives for prompt assistance and resolution of issues.