Connect your IoT home appliances to the LG ThinQ app.
Enjoy effortless product control, smart care, and convenient automation in one simple solution.

■ Discover the convenience of smart home appliances through the Home tab.
 - Control your IoT home appliances from anywhere with our app.
 - Get personalized recommendations for managing appliances based on usage history.
■ Experience ThinQ UP appliances that evolve with you.
 - Customize the start and end melodies for different home appliances.
 - Download new cycles for your washing machine, dryer, styler, and dishwasher.
■ Discover new ways to use your home appliances.
 - Check out special laundry care techniques in the Discover tab.
■ Create smart routines to match your needs.
 - Automatically turn on the lights and air purifier when it’s time to wake up.
 - When you’re on vacation, automatically turn off products to save energy.
■ Monitor your energy consumption data quickly.
 - Use Energy Monitoring to compare your power usage with your neighbors’.
 - Set energy saving goals and get usage status notifications to help save energy more efficiently.
■ Handle everything from troubleshooting to service requests directly from the app.
 - Use the Smart Diagnosis function to check your product’s status.
 - Book a service visit from a professional engineer for an accurate diagnosis and inspection.
■ Ask our AI-powered chatbot about ThinQ home appliances 24/7.
 - Our chatbot provides answers tailored to your product’s situation and condition.
■ Conveniently reference LG home appliance manuals in one place.
 - Access a range of content, including function descriptions and essential usage solutions for products.

※ Services and features may vary depending on your product model and your country or region of residence.

The LG ThinQ app supports Android OS 7.0 and higher versions.
If you are using an Android OS version older than 7.0, we recommend that you contact the smartphone manufacturer to upgrade the OS.

The accessibility API is used only to transmit the signal that users input to the TV remote control to the smartphone when using the ‘View Phone Screen on TV's Larger Screen’ function in the LG ThinQ app.
We do not collect or use your information except for the minimum information necessary to operate your smartphone.

* Access Permissions

To provide service, optional access permissions are required as shown below. Even if you do not allow optional access permissions, you can still use the basic functions of the service.

[Optional Access Permissions]
• Calls
- To contact the LG Service Center

• Location
- To find and connect to nearby Wi-Fi when registering the product.
- To set and save the home location in Manage Home
- To search for and use information about current locations, such as weather.
- To check your current location in the "Smart Routines" function.

• Nearby devices
- To find and connect to nearby Bluetooth devices when adding a product to the app.

• Camera
- To take a profile picture
- To share a home or account scanned from a QR code.
- To add products recognized by QR codes.
- To take and attach photos in "1:1 Inquiry."
- To record and store purchase receipts when registering additional information about the product.
- To use the AI oven Cooking Record feature.

• Files and media
- To attach and set my profile picture in Photos.
- To take and attach photos in "1:1 Inquiry."
- To record and store purchase receipts when registering additional information about the product.

• Microphone
- To check product status via Smart Diagnosis

• Notifications
- Notifications are essential for receiving updates on product status, important notices, benefits, and information.

LG ThinQ is a comprehensive smart home ecosystem that seamlessly connects and controls various smart devices from LG and third-party manufacturers. It empowers users to manage their homes with ease, enhancing convenience, comfort, and energy efficiency.

Smart Device Integration:

LG ThinQ integrates a wide range of smart devices, including appliances, lighting, entertainment systems, and home security devices. This allows users to control and monitor their home from a single, intuitive platform.

Remote Control and Monitoring:

With LG ThinQ, users can remotely control and monitor their smart devices from anywhere with an internet connection. They can turn on lights, adjust thermostats, start appliances, and check on home security footage, all from their smartphones or tablets.

Voice Control:

LG ThinQ supports voice control through Amazon Alexa, Google Assistant, and Apple Siri. This enables users to control their smart devices hands-free, making it easier to manage their homes while multitasking or attending to other activities.

Smart Home Automation:

LG ThinQ offers advanced home automation features that allow users to create custom routines and schedules. For example, they can set their smart lights to turn on at sunset, or have their smart thermostat adjust the temperature based on their location.

Energy Management:

LG ThinQ provides real-time energy consumption data, allowing users to monitor their energy usage and identify areas where they can save energy. It also integrates with smart plugs and other energy-saving devices to optimize energy consumption.

Personalized Experience:

LG ThinQ learns user preferences and habits over time, providing personalized recommendations and insights. It can suggest energy-saving tips, appliance maintenance reminders, and even recipes based on the user's dietary preferences.

Security and Privacy:

LG ThinQ prioritizes security and privacy. It uses advanced encryption technologies to protect user data and prevent unauthorized access. Additionally, users have complete control over which devices and data they share with the platform.

Easy Setup and Use:

LG ThinQ is designed to be easy to set up and use. The intuitive mobile app guides users through the installation process and provides clear instructions for each device. It also offers a comprehensive knowledge base and support resources to assist users.

Conclusion:

LG ThinQ is a powerful and user-friendly smart home ecosystem that empowers users to create a more convenient, comfortable, and energy-efficient home. With its comprehensive device integration, remote control capabilities, voice control support, smart home automation, energy management, and personalized experience, LG ThinQ is the ideal solution for those seeking a truly connected and intelligent home.