If you cannot log in, order, or pay through the app, you can use it normally by updating your Android and Chrome versions.

- Update to the latest version of Android System Webview (54 or higher) from Google Playstore:

https://play.google.com/store/apps/details?id=com.google.android.webview

- Update Chrome Browser to the latest version (54 or higher) from Google Playstore:

https://play.google.com/store/apps/details?id=com.android.chrome

The mobile app uses the basic system web view provided by Android, and it is presumed that the error occurs because the Android system web view of a certain version in the past did not properly recognize the recently issued security certificate.

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Start with Shinsegae Mall

The joy of believing and living

Online-only events and trustworthy products planned by department store MDs,

Meet luxury goods and popular department store brands at Shinsegae Mall!

1. Happy Lounge

Happiness every morning at 9:00, Happy Lounge!

Check out the representative special products confidently recommended by Shinsegae Mall MD every morning at 9 o'clock.

2. Shinsegae Department Store

Trusted department store products are also available at Shinsegae Mall.

Online-only events and trustworthy products planned by department store MDs,

Discover popular luxury goods and department store brands at Shinsegae Mall.

3. SSG.COM Lens

Now find the department store products you've been looking for with SSG.COM Lens!

You can also shop by image search at Shinsegae Mall!

4. 1:1 customer consultation talk

If you have any questions, simply ask through chat!

1:1 consultation can be done easily and quickly at Shinsegae Mall!

[APP access permission information]

We will inform you of the access rights required for the service.

① Required access rights

*) Device and app history: Check app errors and improve usability

② Optional access rights

*Optional access rights require consent when using the function, and even if permission is not granted, services other than the function can be used.

*) Photo/camera: photo review, scan search, ssuk lens, ssuk talk messenger, mobile receipt, card scan, personalized stationery

*) Address book: When using contact information for gifting

*) Location: Displays information on accommodations around me and the distance to the accommodation

*) Notification: Delivery status, Q&A, restock notification, shopping benefits and discount information

*Due to the characteristics of the OS on smartphones with Android versions lower than 6.0,

User selection for [optional access rights] is restricted.

Introduction

Shinsegae Mall, South Korea's leading online retailer, offers a vast selection of products, including fashion, electronics, home goods, and more. With its user-friendly interface and exceptional customer service, Shinsegae Mall provides a convenient and enjoyable shopping experience.

Product Variety

Shinsegae Mall boasts an extensive catalog of over 20 million items from a wide range of categories. Customers can browse the latest fashion trends from renowned brands, explore cutting-edge electronics, and find essential home appliances and décor. The mall also features a dedicated food section, offering a delectable assortment of gourmet ingredients and culinary treats.

Convenience and Accessibility

Shinsegae Mall is designed for ease of use. Its intuitive navigation system allows customers to quickly find what they are looking for. The website is available in multiple languages, catering to a global audience. Additionally, Shinsegae Mall offers a mobile app for seamless shopping on the go.

Customer Service

Shinsegae Mall prioritizes customer satisfaction. Its dedicated team of support specialists is available 24/7 to assist with inquiries, order tracking, and any other concerns. The mall also provides a hassle-free return and exchange policy, ensuring customers' peace of mind.

Payment and Shipping

Shinsegae Mall accepts various payment methods, including credit cards, debit cards, and mobile payments. The mall offers multiple shipping options to meet different customer needs, ranging from standard delivery to express shipping. Customers can track their orders in real-time through the website or mobile app.

Exclusive Features

In addition to its core offerings, Shinsegae Mall provides several exclusive features that enhance the shopping experience. These include:

* Shinsegae Mall Points: Customers earn points with every purchase, which can be redeemed for discounts and exclusive rewards.

* Live Shopping: Customers can interact with product experts and influencers in real-time through live video streams.

* Virtual Try-On: Customers can use augmented reality technology to virtually try on fashion items before making a purchase.

Conclusion

Shinsegae Mall is the ultimate destination for online shopping in South Korea. Its vast product selection, user-friendly interface, exceptional customer service, and exclusive features make it a preferred choice for discerning consumers. Whether you are looking for the latest fashion, cutting-edge electronics, or essential home goods, Shinsegae Mall has something for everyone.